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FQA

1.How to choose my size?

-Please leave a message with your height and weight (shoulder, chest), we will reply you as soon as possible during work time.

2.I shopped a wrong size, can I exchange it?

-Yes, we provide free return for below countries:

1)Russia, Ukraine, Czech Republic,;

2)the United States, Mexico, Canada, Australia;

3)Spain, France, Netherlands, Poland, United Kingdom, Germany, Italy, Belgium, Switzerland, Portugal;

4)South Korea, Japan;

5)Israel, Saudi Arabia, UAE;

6)Brazil, Chile.

If you are from these countries, you can return clothes to local warehouse and get full refund. After that you can place a new order. If you don’t know how to do free return, please contact us.

If you are not from above countries, you have to pay return freight by yourself.

3.When do you ship my order?

-After your payment is successfully transferred to Aliexpress account, we will ship your order within 24 hours during workday. If your order is placed on weekend, we will ship your order on Monday. (Beijing Time)

4.Can I drop shipping?

-Yes, please make sure you provide a correct and complete address, in case the parcel is returned or unsuccessfully delivered. There won’t be any invoice or promotion card in parcel.

5.How long will the parcel arrive?

-Delivery time depends on destination and other factors (weather, holiday etc), it usually takes 15-35 days by regular mail to America, Canada, European and Asian countries.

Other countries takes around 30-60 days.

-DHL/TNT delivery time is 3-5 days.

-If your protection time is running out but you still have not recieve the item, please feel free to contact us.

We will extend your protection time.

About Shipment

1.Standard service

Epacket, Aliexpress standard shipping, normally takes 15-35 days to most European countries and the united states;

35-60 days to remote countries.

2.Expedited service

DHL/TNT, normally takes 3-5 work days.

Feedback

1. If you are satisfied with our products or have any suggestion, kindly let us hear your voice.

2. If you are not satisfied with our porducts, please contact us at once. We will try our best to work it out.

Thank you 🙂